5 Reasons to Reach out to a Customer Post First Purchase

Posted by Alegría 6 Jun 19

ecommerce post-purchase ideas Once you've had that very first purchase from a customer, the journey to truly creating memorable experiences begins. Debatably, with a lot of brand focus on acquisition, the retention of shoppers is not given the same amount of attention. Here at Ometria, we know that a high customer retention rate is the key to more sales and increased loyalty. 

In this post we discuss the reasons you may get in touch with a customer post purchase, and we'll soon follow with how to make those first purchase shoppers into returning customers.. 

The goal of writing this is to help you go about keeping first-time customers engaged by sending the right content at the right time; in other words, by using a brilliant customer lifecycle marketing strategy.

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Topics: Ecommerce email marketing, Ecommerce customer retention, Ecommerce marketing strategy, post-purchase email

3 Campaigns for a Memorable Mother's Day

Posted by Rita Braga Martins 12 Mar 19

mother's day marketing from retailers

Mother's day campaigns are going to be sent by every brand, and well, their mum. So how do you make sure yours stands out?

Ensuring you have insight on your customers means not only will you be able to increase your open-rate and encourage them to spend on their mums but you'll further endear them to your brand overall. 

It's a challenge as everyone wants to show some appreciation to the matriarch in their lives - and you want to share campaigns that will do them all justice. Not an easy feat, but not impossible with these few tips. 

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Topics: Ecommerce email marketing, Ecommerce examples

A Guide to Browse Abandonment Emails in Ecommerce

Posted by Alegría 28 Sep 18

In an ideal world, every person who visited your online store would become a customer.

Anyone who hit your homepage would find something on your site they couldn’t possibly leave without buying, and you could go home each night and dream happy dreams about 100% conversion rates and how brilliant you are at ecommerce. Wouldn’t that be amazing?

Of course, we know that in reality the real world can be a cruel and unforgiving place, and most people who wind up on your website (around 98%) won’t flash the cash and make a purchase.

But don’t pack up and go home quite yet! In the game of customer acquisition and activation, there are a number of clever tactics that you employ, so keep reading.

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Topics: Ecommerce email marketing, Customer lifecycle marketing

8 Automated Campaigns Every Retailer Should be Sending Throughout the Customer Journey

Posted by Alegría Adedeji 28 Jun 18

You walk into the wedding party of a close friend; you know that you’re going to have to speak with people, so you get ready. 

Some of the guests are close friends, some you’ve met once or twice before and a few you have never met. Imagine if you were to walk up to one of your oldest and dearest friends and formally introduce yourself as though they were a stranger. Or go to a guest you have met for the very first time and, without any introduction, proceed to launch into the gory details of a particularly unpleasant bout of food poisoning you’d just experienced - chances are they’ll be avoiding you for the rest of the nuptials.

The way you greet each of the guests will differ, because the relationship differs - it’s all about context.

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Topics: Ecommerce email marketing, Ecommerce marketing tips

18 Brands That Have Mastered GIFs in Email Marketing

Posted by Hannah Stacey 9 Feb 18

GIFs in ecommerce To kick off this blog post, I’d like to transport you back to 1987.Techno is king. You have a haircut that will one day become a source of endless ridicule from your children and grandchildren. Cher looks exactly the same as she does now.  

Crucially for our story, a bloke called Steve Wilhite and his team have just invented something called the Graphics Interchange Format (or GIF, for short) that will change the face of the internet.

But you don’t care right now because you’re too preoccupied with perm maintenance and your only experience of the GIF thus far is a pixelated dancing banana with a maniacal grin on its face.

using GIFs in email
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Topics: Ecommerce email marketing, email gif, email marketing campaign ideas, animated gifs in email

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